Guarantee claims will only be approved by SHO if the product was purchased from an authorised distributor in brand-new condition. I've Got A Broken Product, How Do I Get Help?Įasy Peasy. We need your details to cross register with our records from various sales channels. Unfortunately we cannot cover accidental damage or wear and tear of your SHO products. Is Accidental Damage Or Wear And Tear Covered? Bottles or flasks which have lost their insulating properties.Our guarantee covers against manufacturing defects. We estimate our products lifespan as follows: Lifetime refers to the estimated lifetime of the product. Our fantastic customers are the most important part of our business and we guarantee we'll be there for you during your journey with us. Our Lifetime Guarantee is ultimately our promise that if you have a problem with a product we will find a solution for you. Our Lifetime Guarantee which applies to every SHO product is a true representation of this faith. We're extremely confident in our products quality & our aftercare service. We accept returns of all items which have not been used. We aim to dispatch orders within 1-2 working days of receiving your order. Free Delivery - (5-14 Days) - Over $180 Spend.*You may be charged import duties and taxes by your local customs authority when your parcel is received into your country. Standard Delivery - Royal Mail International Tracked (2-5 Days) - €7.99.Fastest Delivery - Royal Mail International (1-2 Days) - €24.99.* You may be charged import duties and taxes by your local customs authority when your parcel is received into your country. Standard Delivery - Royal Mail International Tracked (2-5 Days) - €6.99.
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